Valtrac will remain partially open to supply essential spare parts, equipment and repairs to our farmers during the national lock down starting on 26 March. We will however, be implementing measures to minimise the risk of our employees contracting or spreading the Corona virus. We request that you please help us to help you.
Spare parts will be available from all branches. Please phone before you come (see numbers below). Wash your hands when you arrive to collect and use the sanitizer and wipes after handling any parts or other items which pass between you and the salesman assisting you.
Some couriers will be closed. Others will be operating on reduced routes. We will ensure that your parts reach you, even if it is not in the normal way. UPDATE: ARAMEX will be operational for “essential services”. Should we not have spare parts in stock, all of our OEM suppliers are still open and able to air-freight spare parts. There may be slight delays due to the reduction in aircraft flying, but this is expected to return to normal.
Most engineering services and other suppliers (lubrication, bearings etc.) will be closed but we have tried to identify suppliers who can assist us during this time to keep us operational. We do have a problem with engines, front axles etc. that have been sent for repairs to companies which are closed.
Field service will continue for breakdowns and services which cannot be postponed. Please park equipment 6m away from where your employees or other people are working. We want to come in, fix the machine and leave with no human to human contact. This is important as we are travelling between farms and across the country and do not want to be a virus-courier.
FARMERS FROM OTHER PROVINCES – PLEASE EMAIL AN ORDER OR LETTER REQUESTING VALTRAC TO COME TO YOUR FARM to firstname.lastname@example.org.
Our sales and administration personnel will be working from home – you can still contact them as required. Please contact
Jackie Denner – email@example.com – 079 627 4999 for account related enquiries and
Juanika Botha – firstname.lastname@example.org – 060 919 3741 for job cards and workshop related queries.
Emergency branch contact details:
PARYS 056 817 7308
Spares: Stephan 082 850 3744
Service: Devin 082 305 3269 / Jaco 064 860 3030
BETHLEHEM 058 863 2167
Spares: Tiaan 083 304 4995
Service: Niel 072 230 5591
KZN 033 346 1102
Spares: Rakesh 071 679 1683
Service: Herman 083 552 6897 / Sameer 082 326 5473
LICHTENBURG 018 632 0260
Spares: Jaco 072 490 3624
Service: Tom 082 928 1775
MIDDELBURG: 013 244 1618
Spares: Jane-lee 067 249 2200
Service: Laudi 073 893 5510
We wish all our farmers a prosperous and healthy harvest season.